Emil Christiansen

I am a member of the System Integration Team, working with fellow members in Copenhagen, Rotterdam, and Istanbul.

My role is to automate repetitive and tedious business processes using Kofax RPA, Power Automate, and Logic Apps.

I have played a key role in leading DFDS's adoption of Robotic Process Automation (RPA). As an administrator, I have been responsible for tasks such as ordering servers and databases, installing platform upgrades, improving security, stabilzing our platform, creating internal materials to promote the platform, and setting up monitoring. I have also participated in discussions about the platform's roadmap.

In my role as a developer, I have been involved in all aspects of development, including requirements gathering and analysis, development, deployment, maintenance, and support. I have taken a proactive approach in exploring new features and capabilities of our RPA platform and have shared that knowledge with my colleagues as we continue our RPA journey. I have also been responsible for training new developers in Istanbul and Poznań.

I primarily worked as a Salesforce developer for Alm. Brand on two main projects. The first project was an ongoing project focused on lead management, where I was responsible for making improvements to a VisualForce page used by employees during the initial interview with potential customers. This included the ability to book a meeting with an available bank adviser and automatically converting the lead to a customer if certain criteria were met. I also translated an Oracle PL/SQL trigger into Apex Code and implemented it on the page to ensure that every converted lead had a valid Social Security Number.

The second project was a time-fixed transition from Salesforce Classic to Salesforce Lightning. As part of this project, the whole team and I worked together to update and fix code, create new action functions, lightning components, and lightning pages.

Alm. Brand used SCRUM and the Scaled Agile Framework to manage project development, and I gained valuable hands-on experience with daily stand ups, retrospectives, refinements, sprint planning, sprint reviews, and PI planning.

I worked with MuleSoft ESB on various assignments for customers, mainly for Unity 3D.

I was responsible for the implementation of the Salesforce SteelBrick CPQ (Configure Price Quote) tool, which allowed sales representatives to quote complex and configurable products. When these quotes were finalized and accepted by the customer, a contract was created and sent to another system for the customer to finalize and pay for the order. I was responsible for the development of the integrations between the two systems, coordinating with various stakeholders including those in Denmark, China, and the USA.

In addition, I worked on a long-term project to test and modify an existing Mule application to make it production-ready for real-time synchronization between Salesforce and a local database.

In my role as a System Developer, I primarily worked with C# and .NET, with some tasks being developed in Java.

I was involved in several large, long-term projects, including one for ATP/Udbetaling Danmark, a company responsible for the collection, disbursement, and control of various public benefits such as retirement pension and maternity pay.

One project I worked on involved allowing citizens to apply for specific public benefits through borger.dk, the common public portal in Denmark that provides public information and self-service. As the main developer on this project, my responsibilities included fetching data from borger.dk, processing metadata including OIOXML, merging attached documents into a single PDF, performing OCR interpretation of forms, and forwarding the information to the correct unit at ATP through different types of Web Services (SOAP and OData).

Due to the sensitive nature of some of the projects, I was required to obtain a security clearance from the Danish Military Intelligence Service (FE).

My responsibilities included updating and maintaining websites such as venstre.dk and various politicians websites, including the website of former Danish Prime Minister Lars Løkke Rasmussen.

I provided IT support to colleagues and assisted politicians in using social media and updating their homepages.

I also installed and updated software and hardware, and managed servers including deployment of updates through Windows Server Update Services (WSUS) and administration of user accounts and emails through Active Directory.

Additionally, I had ad hoc duties in connection with the Danish parliamentary election in 2011 and Venstres party conferences.